Travel, Don't Trouble

Facts of Life

Nearly two-thirds of passengers polled by say rudeness is a serious problem in travel these days, while more than half of travel employees surveyed say passenger rudeness is a top cause of their on-the-job stress. That's the bad news. The good news is: Six in 10 transportation employees say rude and disrespectful behavior is “mostly limited to a few people,” and 45% say they are often treated with courtesy and respect.

Source: Public Agenda Register illustration by Tim Rauch